What Our Customers Are Saying
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Carmaletta Gilmore, Gardner, KANSAS
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Nice place. Had what we needed, unusual for this day in age.
Carton Steam -
I buy all of my parts from surdyke Yamaha. Wesley and David are great and easy to do business with
Austin Mote -
Friendly with very knowledgeable mechanics. The best thing about them is that they do right by tne customer.
Venzulu Z -
Wesley and David in the parts department are awesome! They always take excellent care of me and get me the parts I need.
Chris Scott -
Bones was great to deal with as always. Helped me with a yamaha seascooter. Thanks Bones. #legend
Mike Anderson -
Excellent experience - Jeremiah provided a hands-on tutorial on the boat's features and was very easy to contact.
Jamie Shell -
Excellent service department with helpful staff. It's nice to be treated well as a customer.
Brian Letendre -
The dealer I talked to was very knowledgeable of the Yamaha line of wave runners. They werent high pressure at all and had a great facility.
Jeff Hoelscher -
Great folks to work with. Service department is top notch. Their very affordable dock service is convenience at its best.
Steve D -
Great place to get a trail bike or jet ski, they have a good selection and knowledgeable employees too.
Richard Pisarek -
Elijah in sales was fantastic to work with and Jacob in finance was as well. Very positive hassle free purchase. Thank you!
Justin Dickherber -
Lance Lindner, Jacob S. all great to work with. The dealership accomodated everything I needed and post sale service has been impeccable. Thank You !
Brent Messelheiser -
Some of the most knowledgeable, customer service oriented in the area . Couldn't have been more happy with there services
Charles Talley jr -
Curt the service manager was very helpful I needed a motorcycle tire mounted and they were able to do it right away thanks guys!!
Rich Tucker -
Bought our first boat from Surdyke Yamaha at the Lake, a G3 SunCatcher. Robert Sifuentes went "above and beyond" to make this a great experience! If your looking for a G3/Yamaha boat, then head to Surdyke and ask for Robert.
Gregg Coffin -
4-15-17 Thank you for the awesome service and speedy replacement of my 2015 fz-07 rear tire. As for me douch ing it in the parking lot the tire is great and if there is footage i will trash the bike to show how well built their machine is.
timothy pfeifer -
I would like to thank David Dampier for helping with my sons (Carter Webb) dirt bike today. It broke during practice and he had it fixed before the start of the race. Surdykes -Lake of the Ozarks always has the parts we need!
Daniel Webb -
Stopped by to look at an Odes side by side UTV. They have a large selection of UTVs and ATVs. Lance greeted me and answered any questions about various models. He is friendly and professional, no hard sales pressure ! They also service what they sell. Easy location to drive to and ample parking.
t law -
Wanted to thank my salesman Robert Sifuentes for helping me find a used 2002 PWC ($3500). He took the time to let me test drive multiple machines knowing I wasn't planning to spend much money. I bought on the Tuesday before Memorial Day. I would highly recommend Robert.Also worked with Mason Bennett Sales Manager because the PWC had a starter issue the day after I took possession, returned it on the end of the day Thursday before the busy weekend. Mike Mentel, the service manager got the starter rebuilt and a new battery installed and got the PWC ready to pick up Saturday. When I heard the starter needed rebuilt I planned on not seeing the machine for the weeekend.Robert, Mason and Mike thanks for going the extra mile, standing behind the PWC, and quickly solving the issues and allowing us to enjoy our PWC for the Holiday weekend. Truly a pleasure doing business with Surdyke.Don Cahail
Don Cahail -
Contacted Mason who in turn hooked me up with Bobby and I had a great experience! Kendal was also more than helpful and accommodating in helping us finalize our purchase. Will be back for sure!
Brent Krueger -
The only place at the lake to get bikes and parts! I purchased a 2017 ktm last year and couldnt be more pleased with it! Wes and David have always been the best parts guys. They have plenty of gear and acc to pick from always a pleasure to deal with the surdyke group!
Todd Mauk -
Great company. Mike in service was awesome to work with; and was willing to search out a hard to find part. Have always used them for parts as I live in KC, but would definitely consider buying from them!
Lance Mitchell -
I came here to purchase what would be a long awaited dream bike. Torey was my sales manager and from beginning to end a female rider could not have a more appropriate and helpful sales rep. Torey was friendly and not pushy. Any riders, especially women, who are intimidated by the process of buying alone need a Torey in their life. Can't say enough about the Surdyke team--- they rock!
Amanda Allison -
Recently purchased a used Bass Tracker 170. Jim Cramer went way beyond anyone that I have ever dealt with. After the sale he was on a 3 day weekend and still communicated with me with a couple of problems I was having. Having to return to the marina for trolling motor replacement he had the crew change the spark plugs on motor. Also have to mention that this was an out of state purchase which can add to some problems. Jim constantly emailed me to make sure everything was functioning properly. Hats Off to Jim Cramer and all the crew at Surdyke Marina. I will definitely return next spring if only for a gallon of oil. Great Service.......
Lawrece Pennington -
Excellent staff and outstanding service. I will always recommend Surdyke for all my friends and family's power sports needs. If you are in the Midwest, you should check this place out. You will not be disappointed. Thank you Greg for all your help! We could not be happier!!
Darren Scherer -
The staff is very friendly and will go out of there way to accommodate you. The owner will even get you discounts at resorts when you come down to stay on the lake. From the professional courtesy to knowledgable staff I couldn't be more pleased with my experience and will definitely recommend them to anyone looking to purchase a boat, dirt bike, ATV, jetski and any other products they sell.
Josh Perry -
Surdyke has always been very helpful and willing not only to help us out but take time and teach us about their products. My fiance just purchased a 2018 KTM 300 xc. David, Wesley, and Mason went above and beyond our expectations and we can't thank them enough!
Kassidy Farrow -
Wes and David are the men! Knowledgeable on just about every Powersports question Ive had. Better prices than online and fast. I cant say enough good thing about the hwy stores parts department. Kurt in service has always been helpful ready to help too. Great job men!!!!
Rcwalt -
Go see Lucas. Nice kid and will get you taken care of. Boats,skis, or bikes. He can do it all. Recommend.
Matt Curtis -
Purchased a 2018 KTM 300xc. David, Wesley, and Mason were very informative and honest. Best sales experience I have ever been through and would recommend them to everyone. They set me up with the perfect bike at the perfect price. Thanks Surdyke! You will be receiving all of my business!
Hunter Duncan -
We found this boat on boat trader and inquired online. They responded quickly. We drove 650 miles to buy the boat and it was exactly like Jonathan Luby said it was. He was easy and helpful to work with. Great place to do business!
Don Heller -
Hats of to the entire team here, was a very easy purchase experience. Everything was done BEFORE it was promised. Bobby personally delivered my two new waverunners on a Saturday night at 7pm with his own vehicle. Now thats customer service! Thanks again.
Sofia Meminger -
Everyone was extremely friendly and helpful. Your receptionist is great! She's friendly, helpful, super sweet, and she's a selling queen!
The parts department was also extremely friendly and extremely knowledgeable! They knew what I needed and got it!
You have a great team here! I'll definitely be back!Lauren Cole -
When I purchased my boat I didn't realize I was joining the Surdyke FAMILY! It was the most pleasurable experience I've had purchasing ANYTHING! I felt like I was the only customer they had, from Bobby the salesman to Mike the service manager, and everyone in between! Thank you Surdyke!
Michael Payne -
Surdyke Yamaha at Lake of the Ozarks has served our needs and continuously exceeded our expectations for many years. Most recently, my husband and I made several purchases, including a TW200 trail bike, Scarab jet boat and GP1800 wave runner. The trail bike was purchased over the phone and delivered to our condo in a matter of hours. The jet boat was an impromptu purchase and having not known anything about jet boats, Jim at Port 20 did a fantastic job explaining all the features of the boat & took us for a couple test-drives. Mike R. in service always does a great job with meeting our service needs for PDI's, warranties, etc. Robert S. and Zach T. are our go-to sales guys and we can't say enough about how wonderful they are to do business with. They always work with us and go above and beyond to make sure we are happy and our needs are met. Robert and the service guys handled several unplanned issues that day, with the utmost concern & understanding. They dropped everything to make sure some minor repairs were made to the boat so we could go home with it that same day.We are always impressed by Surdyke's customer service and understanding that we are here on vacation and don't have a lot of time to waste at a dealer. Robert S. & Zach T. (sales) are awesome to work with and always put the customer first. We highly recommend Surdyke for their fantastic customer service, efficiency and thoroughness before and after the sale. We have personally referred many of our friends and family to them and will continue to do so! Thank you guys for always making us happy customers!
Ashley Andres -
Long story short I recently bought a nicely used pontoon from Surdyke Yamaha and the sales person was Jeramiah. We experienced a small issue when we tried to take it out for the second time. We had friends come 9 hours from Minnesota to spend a long weekend with us to go boating. On this Sunday morning Jeramiah came out to our house, about an hour drive from his house, to help us solve the problem and get us back on the water. Now that is customer service! Thank you Jeramiah.
Steve Schultz -
I'm about a year overdue for this review. We had an amazing experience at Surdyke when we bought our boat last spring. I have not one single complaint. We met our salesman Landon at the Boat Show in St. Louis. We instantly clicked with him and later met with him at the Surdyke Ozarks location to purchase our boat. I would recommend Landon to anyone. He's fun, friendly and honest. We will be a forever customer of his. The entire team at Surdyke has been great!!
Tiffany Krummey -
Lance was awesome! We went in with about three hundred questions, he was very knowledgeable answered all our questions and more. Then there was Troy in finance who has a very awesome sense of humor and made the whole deal fast and painless. We had a great experience here! We went from just looking to taking one home the very next day. We've had so much fun playing with our new toy this weekend!
Carrie Green -
Needed to do some wheeling and dealing for a new motorcycle and Mike took great care of me.
C C -
The purchase of my KTM motorcycle from Surdyke - Osage Beach was the most professional and well executed vehicle purchase I have ever had. Thanks and cheers to Bobby, Leann and the whole Surdyke team!
Stephen Ryno -
We were in town on vacation when we experienced a failure on our back tire. Curt from the service center was able to work us on with a new set of tires at a good price. I also spoke with the service tech that was very nice. I would highly recommend Surdyke.
Greg Baldwin
This is our first experience with Surdyke. From the first interaction with our salesman Bobby he was able to answer all our questions. We were able to take a test ride same day. It did however take a week to close our deal. This is not due to the dealership. When we arrived to finalize everything many aspects of the purchase change. Once again Bobby made our purchase fun and on one of the busiest days of the week he made us feel like we were the most important customer there. Thank you for the great experience. We are hoping to build our customer relationship with you all there.